Online security

Note

ISIQ 2009 privacy and protection of personal information awareness campaign. Visit the campaign website to learn about online security.

This section describes the various ways the Caisses populaires acadiennes ensure the security of your online, caisse and ATM transactions. It can also be used as an educational tool to raise awareness about technology fraud.

This information can save you a world of trouble!

VIDEO
This video safely shows what can happen when you click on a link in a phishing email.

It explains:

The similarity between the website designed by the fraudster and Desjardins’ Web AccèsD website
The steps that companies like Desjardins have taken to protect you

Video: Typical phishing case
Lenght: 05:30

Stay aware
Beware of ads inviting you to make tax-free withdrawals from your Registered Retirement Savings Plan (RRSP). Locked-In Retirement Account (LIRA) or pension fund. To find out more, visit the site of the Autorité des marchés financiers.


Beware of fraudulent e-mail	The caisses populaires acadiennes is warning its online services users about e-mails asking them to update their personal information (debit card number, AccèsD password, social insurance numbers and date of birth) under the pretext that their AccèsD account will expire or for another reason.
How we protect you	Find out how the Caisses populaires acadiennes ensure the security of your transactions and the confidentiality of your personal information.
How to protect yourself	Take the necessary measures to make sure your computer is as secure as possible. Learn how to choose a very secure access code.
Don't be a victim	Find out about various types of fraud. When it comes to security, the more information you have, the less likely you are to be duped!

In addition to the information in this section, we have added a document you can download entitled Protect your financial transactions (PDF format, 343 Kb) or get a copy from your caisse.